Privacy
Effective date: 19/01/2025
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1. Introduction
We are committed to protecting your privacy and personal data. This Privacy Statement explains how we collect, use, and protect personal information when you visit our website, submit an enquiry, or engage with our kitchen manufacturing services.
2. Information We Collect
We may collect and process the following personal data:
• Name, email address, phone number, and any information you provide via our contact or enquiry forms
• Details related to kitchen enquiries, projects, or requests for quotations
• Technical information such as IP address, browser type, device information, and pages visited on our website (via cookies and analytics)
3. How We Use Your Information
We use your personal data to:
• Respond to enquiries and requests for quotations
• Communicate with you about our kitchen manufacturing and related services
• Improve our website, services, and customer experience
• Monitor and analyse website performance and usage
• Meet legal and regulatory obligations
We do not sell or trade your personal data.
4. Legal Basis for Processing
We process your personal data in accordance with GDPR based on:
• Consent – when you submit a contact form or enquiry
• Legitimate interests – to operate and improve our business and services
• Legal obligations – where required by law
5. Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as pages visited, time spent on the site, and general location data. This information is anonymised where possible and used solely for website performance and improvement purposes.
6. Cookies
Our website uses cookies to ensure proper functionality and to analyse website traffic. You can manage or disable cookies at any time through your browser settings.
7. Data Sharing
Your personal data may be shared only with trusted third-party service providers (such as website hosting or analytics services) where necessary and only in compliance with data protection laws.
8. Data Retention
We retain personal data only for as long as necessary to respond to enquiries, provide our services, or comply with legal requirements.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
10. Your Rights
Under GDPR, you have the right to:
• Access your personal data
• Request correction or deletion of your data
• Withdraw consent at any time
• Object to or restrict processing
• Lodge a complaint with the Data Protection Commission (Ireland)
11. Contact Details
Business name: Charlie Crowley Ltd.
Email: [email protected]